I had my hair and nails done at the SPA on site and thought they did a great job. (Although we brought our own music playlist on an iPod and just asked the DJ to play it.) The reception food was delicious and we regret not taking pictures of each course because the presentation was beautiful. We paid extra to rent the open air restaurant for our reception and to hire a DJ, and that was great, too. We wished the officiant would've attended the rehearsal so we could have better anticipated the flow of the ceremony, but that was okay. The flowers, ceremony and cake were all part of our package and were wonderful. I think most destination wedding couples must just show up and go with the flow, but I wanted a few things, such as table numbers, or answers to simple questions, such as what color are the table linens, and they seemed slow to provide details for me until we were there. Details and specifics seemed to be lacking until we arrived. Reyna, our wedding coordinator assigned by the all-inclusive resort, was very helpful/responsive once we were at the resort My only frustration was trying to plan the wedding from afar. The resort is beautiful, clean, and the food is delicious. We loved having our wedding ceremony and reception at Iberostar Paraiso del Mar in Riviera Maya. You can check out my blog for a more thorough review and pictures. Not only is that property on a whole different level as far as luxury is concerned, but it allowed us to enjoy our honeymoon alone while our families enjoyed a few more days of vacation. Moving to the Grand for our honeymoon was a great choice. We loved our experience so much that we went back 7 months later. The food was great at all of the restaurants and buffets. The service at all three properties was the highlight of the trip as a whole. He was so accommodating and professional and took the most amazing photos. Our photographer, Nick, with Adventure Photos was the highlight of our wedding day. We chose the gazebo as our ceremony location since we had such a small group and the draperies, chairs, linens and flowers were beautiful. I had my hair done by Nelly at the spa who was so sweet and did a phenomenal job. Our wedding planner, Pamela, was so easy to work with and super organized. Our experience was nothing short of amazing. For our destination wedding we stayed at the Iberostar Paraiso Maya, had our ceremony at the Paraiso Lindo, and honeymooned at the Grand Paraiso. The Iberostar in Riviera Maya is a complex with multiple locations on property. Service at the restaurants was constant, consistent throughout and very enjoyable due to the great personalities of the staff. At times, we did run into a little bit of a problem in seating everyone in our group together at the restaurants, even though the restaurants were pretty empty (due to people booking and then skipping dinner due to excursions).but nothing that couldn't be resolved with the staff there. The concierge at our building (62), Oscar, was absolutely wonderful in working with us to arrange them. In regards to dinner reservations, we were able to make them for ALL of our guests (36 that stayed at the resort) for every single night we were there. We cannot say enough good things about the service at our wedding and at the hotel during our entire stay. I couldn't believe how gorgeous it turned out - neither could everyone else! Everyone kept raving about it all night and the days following the wedding!ĮVERY single one of the staff members contributed to our magical day, as everyone is so hard-working and friendly. I had my hair done my Imelda (trialed a day before the wedding and then done the day of the wedding). We went with the hotel photographer, Adventure Photos, and we are SO happy we did! Xavy, our photographer, was so talented, charismatic and professional we cannot believe that the pictures he took of our day are OUR wedding pictures! They are absolutely STUNNING! I cannot recommend working with her enough! She made the experience easy, efficient, organized, worry-free and very enjoyable - from the months before the wedding where we exchanged emails on a regular basis to the finishes that were completed at the resort when we were there. Our wedding coordinator, Pamela Gonzalez, was the best wedding coordinator we could have ever dreamed of having. We had our destination at Iberostar Paraiso Maya a few weeks ago and cannot give enough praise to everyone there that made it the most special day and stay for us!
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